Strata Approval for Hard Flooring: A Step-by-Step Guide (NSW & QLD)

November 13, 2026

In NSW, swapping carpet for hybrid, laminate, vinyl or timber is a minor renovation, so you need strata approval for hard flooring before any work starts, and the NSW Government says a flooring application should include an acoustic certificate. In Queensland, it comes down to your by-laws: some bodies corporate have by-laws that require approval for changes to flooring.

Please note: this is general information, not legal advice. Your by-laws and your strata manager or body corporate manager have the final say, so always check with them before you book in a new floor.

Karndean Korlok hybrid flooring in Natural Blue Gum in an open-plan living, dining and kitchen area

Do you need strata approval for hard flooring?

Usually, yes. Here is how NSW and Queensland compare.

NSW (strata scheme)QLD (body corporate)
Laying carpetCosmetic work. No approval needed.Check your by-laws.
Wood, tile or other hard flooringMinor renovation. Approval needed, including when you take up carpet to expose a hard floor underneath.Some schemes have by-laws that say you need approval for changes to flooring.
Who decidesThe owners corporation at a meeting (more than 50% of votes cast in favour), or the strata committee if a by-law allows it.As set out in your by-laws. Ask your body corporate manager.
If you skip approvalYou may have to pay to put the property back how it was.If your by-laws require approval, skipping it may breach them, and the body corporate can act to enforce its by-laws.

How NSW strata law treats hard floors

NSW sorts strata renovation work into three groups, and each needs a different level of approval.

  • Cosmetic work does not need approval. Examples include laying carpet, painting inside and installing blinds. Your scheme can add to this list.
  • Minor renovations need approval. The list includes “wood, tile or other hard flooring, including removing carpets”. That covers new hybrid, laminate, vinyl and timber floors, and taking up carpet to expose a hard floor underneath. Replacing carpet with new carpet is cosmetic work.
  • Major renovations need a special resolution of the owners corporation. These include structural changes, work that needs waterproofing and bathroom renovations, so flooring that is part of a bathroom renovation goes down this path.

For a minor renovation, you contact the owners corporation, strata committee or strata managing agent and ask for permission. It then goes to a vote at a strata meeting and needs more than 50% of the votes cast in favour. If your scheme has a by-law that lets the strata committee decide minor renovation requests, the committee must give written reasons within three months if it refuses. If it does not refuse in writing, with reasons, within that time, the request is taken to be approved. That rule started on 1 July 2025. Owners corporations must also keep a record of approved minor renovations for 10 years.

How it works in Queensland

The Queensland Government’s body corporate guidance says putting hard floors, like timber or tiles, in a lot is the reason for many body corporate disputes. Because of this, some bodies corporate have by-laws which say owners need approval for changes to flooring.

Even where approval is not needed, noise still matters. The same guidance says that if hard floors make extra noise for the lot below, this may breach a noise by-law or create a nuisance under section 167 of the Body Corporate and Community Management Act 1997. If the work will affect common property, it may also need body corporate approval as an improvement. Your scheme’s by-laws are in its community management statement, so start there.

How to get strata approval for hard flooring: step by step

  1. Get your by-laws. Ask your strata manager, body corporate manager or committee secretary for a current copy, and for any flooring or renovation application form.
  2. Ask for the flooring rules in writing. Many schemes set an acoustic standard in their by-laws, so check yours and ask for it in writing. Ask about approved underlays, work hours and lift bookings too.
  3. Shortlist floors that suit apartment living. Our guide to the best flooring for apartments is a good place to start.
  4. Book a free measure and quote. We bring samples to your home, check your subfloor and give you a written quote within two working days of the measure.
  5. Gather your documents. Use the checklist below.
  6. Lodge your application. Send it to your strata manager or body corporate manager and ask when it will be considered. In NSW, that may be the next meeting, or the strata committee if a by-law lets it decide.
  7. Wait for written approval. Read any conditions carefully, such as work hours or a required underlay, and share them with your installer.
  8. Book your installation and keep the paperwork. Book the lift and loading area if needed, and keep the approval with your quote and product documents.

Ready to start? Book your free measure and quote and we will bring the showroom to you.

Documents to send your strata manager

The NSW Government lists plans of the work with dates and times, details and qualifications of the tradespeople, and an acoustic certificate for flooring. A complete pack usually includes:

  • Your scheme’s application form, if it has one
  • A short description of the work: which rooms, what is coming up and what is going down
  • Your written quote showing the product name and the areas being done
  • The product specification sheet
  • The acoustic test report or certificate for the floor and underlay, where one is available
  • The installation method, such as floating over an underlay or glued down
  • Proposed dates and work hours
  • Details and qualifications of the people doing the work, and insurance details if your scheme asks for them
  • How the old flooring and rubbish will be removed

A quick word on acoustic reports

An acoustic test report shows how a floor and its underlay or backing performed on a test slab, often tested by an acoustic consultant. Results in your apartment also depend on your building’s slab and ceiling, and some schemes ask for a consultant’s report or a test after the floor is laid. Compare your building’s standard with the report for the exact floor and underlay. Not every range has a report, so ask us what is available.

Ranges to look at for apartments:

  • Royal 6.5mm Premium: a 0.5mm wear layer on a waterproof core. It is rated 6 star acoustic, and its product page links a summary datasheet with the acoustic test report. The datasheet says results are site specific and can vary from building to building, so check the report against your by-laws.
  • Karndean Korlok: rigid-core planks with pre-attached acoustic backing and 5G click locking, in eighteen timber looks.
  • Royal 3mm Vinyl Plank: glue-down planks only 3mm thick, handy where floor height matters.
  • Karndean LooseLay Originals: 4.5mm loose lay planks with a 0.55mm wear layer and a lifetime residential warranty.

You can compare more options in our hybrid flooring, vinyl flooring, laminate flooring and timber flooring ranges. Most apartments sit on a concrete slab, so our guide to flooring over concrete is worth a read too.

How Royal Floors can help

Royal Floors has over 20 years of experience and is a member of the Australasian Timber Flooring Association (ATFA).

Your written quote includes underlay (where the floor needs it), trims, moving your furniture (very heavy items are priced at the measure), and taking up and disposing of your old flooring. Stairs and any subfloor preparation are listed as separate items on the quote, so you can see them. Asbestos removal is not included. If your home was built or renovated before 1990, old vinyl, lino, tiles or their adhesive may contain asbestos. Do not sand, scrape or lift them until they have been tested, and tell us at the measure. Once you have approval, our team handles professional installation.

Frequently asked questions

Do I need strata approval to replace carpet with hybrid flooring in NSW?

Yes. The NSW Government lists wood, tile or other hard flooring, including removing carpets, as a minor renovation, and minor renovations need approval before the work starts.

What acoustic rating does my building need?

There is no single answer. Many schemes set an acoustic standard in their by-laws, so check yours and ask your strata or body corporate manager for it in writing. Then ask for the acoustic report for the floor and underlay you are considering.

What happens if I install hard floors without approval?

In NSW, the Government warns you may have to pay to put the property back the way it was. In Queensland, if your by-laws require approval, laying a hard floor without it may breach them. Hard floors that make extra noise for the lot below may also breach a noise by-law or create a nuisance.

Will Royal Floors apply to strata for me?

The application comes from you as the owner. We can supply the documents it usually needs: your written quote, the product specification sheet, the acoustic test report where one is available for your range, and the installation method.

Talk to us before you apply

Bring your by-laws and any strata requirements to Royal Floors in Penrith, Campbelltown, Hornsby or Logan, book a free measure and quote, or call 1300 980 501.

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