November 15, 2026
The subfloor is everything under your new floor: the concrete slab, timber boards, plywood or existing tiles it sits on. Most flooring problems, from lifting boards to bumps showing through vinyl, start with a subfloor that was not flat, dry or sound. This guide explains subfloor preparation for each type of flooring and what happens at a measure.

Every maker’s installation guide sets out its own rules, and the warranty depends on following them.
Concrete slabs hold moisture, especially new ones. Installers measure it as relative humidity (RH), and each floor has a limit. Some examples from the ranges we sell:
| Floor | Moisture requirement |
|---|---|
| Royal 3mm Vinyl Plank (glued) | Concrete below 75% RH |
| Airlay safety vinyl (glued sheet) | Concrete at or below 75% RH |
| Heartridge engineered timber | Concrete at or below 75% RH |
| Heartridge laminate | 80% RH or less |
| Armstrong Safeguard (glued sheet) | Concrete no more than 80% RH |
| Polysafe QuickLay PUR (loose lay) | Can go over substrates up to 97% RH |
If a slab is too damp, the options are to wait for it to dry, apply a moisture barrier system, or choose a floor that tolerates more moisture.
Floating floors such as hybrid, laminate and engineered timber go over a moisture barrier on concrete. For our Royal hybrid and timber ranges, the installation guide requires a 200 µm moisture barrier, with joins taped, on every subfloor, or a moisture barrier coating before a glued-down installation. Some underlays have a barrier built in. Our guide to flooring over concrete covers this in more detail.
Some floors can go over what is already there. Rigid core products such as Karndean Van Gogh Rigid Core go over most existing hard floors, but the base still needs to be flat. Tiles need to be firmly bonded and grout lines may need filling. Heartridge’s guide says carpet, cushioned floors and existing floating floors are not suitable bases for its hybrids. Our flooring over tiles guide explains what to check.
| Floor | What matters most |
|---|---|
| Hybrid | Flat and sound, with a moisture barrier on concrete; not over carpet or another floating floor |
| Laminate | Flat and dry, over an underlay with a moisture barrier |
| Glued vinyl | Smooth, flat and dry, as any bump shows through |
| Engineered timber | Flat, sound and dry, with boards acclimatised before laying |
| Carpet | Clean and sound; carpet tiles need a smooth, clean, level base for the adhesive |
| Safety vinyl sheet | Smooth, sound and dry; fully glued to AS 1884 |
At a free measure we check the subfloor’s level and condition, test moisture where it matters, and include any preparation needed in your written quote. That way the cost of levelling or a moisture barrier is known up front rather than found on installation day. See what is included in your quote. For what follows on installation day, see timber flooring installation, step by step.
If your floor is already lifting or moving, our guide to why hybrid floors lift or buckle explains how subfloor problems play a part. To start a project, book a free measure and quote or visit a showroom in Penrith, Campbelltown, Hornsby or Logan.
Making the base flat, dry, clean and sound. That can mean grinding high spots, filling dips and cracks, applying levelling compound, removing old adhesive, fixing loose boards or adding a moisture barrier.
It depends on the floor. Several glued vinyls and Heartridge engineered timber need concrete at or below 75% RH, Heartridge laminate 80% RH or less, and Polysafe QuickLay can go over substrates up to 97% RH.
On concrete, yes. For our Royal hybrid ranges the installation guide requires a 200 µm moisture barrier on every subfloor.
Often, if the tiles are firmly bonded and the surface is flat. Grout lines may need filling, particularly under thin glued vinyl.
We check the subfloor at the free measure and include any preparation needed in the written quote, so there are no surprises on the day.
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